Microsoft Excel Support

We no longer support Excel 2016 but will support Excel 2019 until October 10th, 2023. After that, only Excel for Office 365 will be supported. If you need technical support for Excel after we end support for Excel 2019, you will need to have your IT upgrade to Excel for Office 365. Upgrading to Excel for Office 365 provides access to new features and security updates and will be the only way to securely access your Cube data with Excel.


Q: Will you continue to support Excel 2016?

A: No, we will no longer support Excel 2016.


Q: What version of Excel will you support until October 10th, 2023?

A: We will support Excel 2019 until October 10th, 2023.


Q: What happens after October 10th, 2023?

A: After October 10th, 2023, we will only support Excel for Office 365.


Q: Why are you no longer supporting Excel 2016?

A: We are no longer supporting Excel 2016 because it has reached its end of life, and Microsoft is no longer providing updates or security patches for this version.


Q: Why are you ending support for Excel 2019 in 2023?

A: We are ending support for Excel 2019 in 2023 because Microsoft is planning to end mainstream support for this version on that date.


Q: Can I continue to use Excel 2016 or Excel 2019 after you end support for them?

A: Yes, you can continue to use Excel 2016 or Excel 2019, but we will no longer provide technical support or software updates for these versions.


Q: What should I do if I need technical support for Excel after you end support for Excel 2019?

A: You should upgrade to Excel for Office 365 to continue connecting to the cube.


Q: What are the benefits of upgrading to Excel for Office 365?

A: Upgrading to Excel for Office 365 provides access to new features, security updates, and technical support. Additionally, you'll always have the most up-to-date version of Excel, as it receives regular updates from Microsoft.

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